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I think a second big mistake is that people don't work enough on their users' mental model of their product.
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Dan Ariely

Many Companies Don't Optimize the Mental Model Users Have of Their Product

The Irrational Truths Behind User Behavior, with Dan Ariely & Gigi Levy-Weiss

The NFX Podcast

Topic: moment

Many Companies Don't Optimize the Mental Model Users Have of Their Product

Many Companies Don't Optimize the Mental Model Users Have of Their Product

The Irrational Truths Behind User Behavior, with Dan Ariely & Gigi Levy-Weiss
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Many Companies Don't Optimize the Mental Model Users Have of Their Product
The Irrational Truths Behind User Behavior, with Dan Ariely & Gigi Levy-Weiss
The Irrational Truths Behind User Behavior, with Dan Ariely & Gigi Levy-Weiss
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The Irrational Truths Behind User Behavior, with Dan Ariely & Gigi Levy-Weiss
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